Privacy policy

Effective Date: July 2026

ELIXIRA Switzerland ("ELIXIRA", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://elixira.ch.

By using our website, you agree to the practices described in this Privacy Policy.

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1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment information (processed securely by our payment providers)
• Order history
• IP address
• Browser and device information
• Website usage information through cookies and analytics tools

We do not store your credit or debit card details.

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2. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and fulfill your orders
• Deliver products
• Process payments
• Respond to customer inquiries
• Improve our website and customer experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send marketing emails only if you have chosen to receive them

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3. SHOPIFY

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Your information may be securely processed by Shopify in accordance with Shopify's Privacy Policy.

Learn more:
https://www.shopify.com/legal/privacy

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4. PAYMENT PROCESSING

Payments are processed securely through our authorized payment providers.

ELIXIRA Switzerland does not store or have access to your complete payment card information.

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5. COOKIES

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

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6. SHARING OF INFORMATION

We only share personal information when necessary to operate our business, including:

• Shopify
• Payment providers
• Shipping carriers
• Analytics providers
• Legal authorities where required by law

We never sell your personal information.

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7. DATA SECURITY

We use commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

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8. DATA RETENTION

We retain personal information only for as long as necessary to:

• Complete your orders
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

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9. YOUR RIGHTS

Depending on your country of residence, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing
• Request a copy of your personal data
• Withdraw your consent for marketing communications

To exercise any of these rights, please contact us.

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10. MARKETING COMMUNICATIONS

If you subscribe to our newsletter, you may receive promotional emails from ELIXIRA Switzerland.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in every marketing email.

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11. CHILDREN'S PRIVACY

Our products and website are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

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12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

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13. CONTACT

ELIXIRA Switzerland

Zürichstrasse 46
6004 Luzern
Switzerland

Email:
contact@elixira.ch

Website:
https://elixira.ch

Swiss · Luxury · Perfected